E-Government IT Investment: Insights from a Lens Model
نویسنده
چکیده
E-government presents great opportunities for governments around the globe to reform their public services. Yet, it can potentially risk wasting resources by failing to deliver promises of improved services and further frustrating the general public with government. In order to make correct decision in IT investment, governments have to find appropriate entry points to execute their business strategy; and the appropriate processes to select and implement suitable IT projects within realistic time and budget. This paper used a lens model approach to first devise a framework for examining the effects of entry points on the organizational scanning processes in support of formulating the right IT strategies and creating a realistic outlook of IT investment; and then to apply the framework for analyzing three cases. The findings indicate that entry points which only emphasized quick deployment of IT were mostly likely to limit the needed scanning processes, and resulted in project overruns. Whereas entry points which emphasized on internal capacity building for learning and knowledge transfer, and/or creation of an enabling environment for strategic partnership were mostly likely to intensify the scanning processes which further enhanced the chances of success for IT investment.
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تاریخ انتشار 2005